Privacy Policy

Last updated: April 10, 2025

1. Introduction

At coverletter.gg (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.

We are compliant with the General Data Protection Regulation (GDPR) and are committed to ensuring the security and protection of the personal information that we process.

2. Data Controller

Coverletter.gg is the data controller for the personal information we process. If you have any questions about our privacy practices, please contact us at info@coverletter.gg.

3. Personal Data We Collect

We collect and process the following categories of personal data:

• Account Information: When you create an account, we collect your name and email address through our authentication provider, Google.
• Profile Information: Information you provide in your user profile such as your name, contact information, educational background, work experience, and skills.
• Job Application Information: Job descriptions and other information you input when generating cover letters and CVs.
• Payment Information: When you subscribe to our paid plans, payment information is processed by our payment processor, Lemon Squeezy.
• Usage Data: Information about how you use our website, including your interactions with our service, generation history, and feature usage.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our service
• To generate cover letters and CVs based on your input
• To manage your account and subscription
• To process payments
• To communicate with you about our services
• To improve our service and develop new features
• To ensure the security of our service
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of Contract: Processing necessary for the performance of our contract with you when you use our services
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services
• Consent: Processing based on your specific consent
• Legal Obligation: Processing necessary for compliance with our legal obligations

6. Data Sharing and Third Parties

We share your personal data with the following third parties:

• Google: Our authentication provider, which processes your login information
• Lemon Squeezy: Our payment processor, which handles subscription payments
• Hetzner: Our hosting provider, where our servers and your data are stored

All data is stored on servers located in Germany. We do not sell your personal information to third parties.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you delete your account, we will delete or anonymize your personal data, except where we need to retain certain information for legitimate business or legal purposes.

8. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@coverletter.gg. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for essential functions such as maintaining your logged-in status and remembering your preferences.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

11. International Data Transfers

Your information is stored and processed on servers located in Germany. By using our service, you consent to the transfer of your information to Germany and processing globally.

12. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us at info@coverletter.gg.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@coverletter.gg.